在给客人结账时,出纳员会特别注意以下事项:
1.他们将查看清楚你是否交过预订金。如果交过,就把预订金从账目中扣除。
2.他们将查看你是否有条件亨受折扣或优惠价格。如果有就扣除应该去掉的数额。
3.他们将提醒你在离店之前把房间的钥匙交给接待处。
4.如果你用旅行支票结账,他们将要求你当面在支票上签字,不会接受事先签好了的支票。
信用卡结账
A:I want to check out today. My plane leaves at 3 p. m.
B:Which room are you staying in now,sir?
A:I am in Room 205.My name is Bill Smith. When shall I check out?
B:Usually if you are leaving today,you'd better check out before 12 noon,and leave the room. If you check out after noon,we will count one day more.
A:Oh,I didn't know that.
B:Since your plane leaves at 3 p. m.,it will be too early for you to leave the hotel at12 o'clock. We can arrange you to stay in the room until I p. m.;but first youshould still check out before 12 noon.
A:That's very considerate of you. May I have my bill?
B:Yes,sir. Here it is.
A:How much is it?
B:Your bill comes to 60 dollars. How would you like it to be paid? With cash or credit card?
A:I'd like it to be charged to my credit card.
B:Would you please give it to me,and I will imprint it?
A:我想今天结账。我的飞机下午三点钟起飞。
B:先生,请问您住在哪个房间?
A:我住205房。我叫比尔·史密斯。我应该什么时候结账?
B:一般情况下,如果您想今天就走。你比较好在中午12点以前结账退房。如果您在中午12点以后结账,我们则要多算您一天。
A:哦,我还不知道有这种事。
B:因为您的飞机要到三点才起飞,您中午12点就走太早了。我们可以安排您在您的房问里等到一点钟再走,但您得先要
在12点以前结账。
A:你们想得太周到了。现在可以结账吗?
B:好的,先生,这是账单。
A:多少钱?
B:60美元。您想用什么付账?现金还是信用卡?
A:我想用信用卡付账。
B:请把您的卡给我,我来划账好吗?
现金结账
A:Excuse me. We're leaving today. I'd like to pay our bills now.
B:OK. By the way,I'd like to tell you that the check-out time is 12:00 noon,sir.
A:!see.
B:Have you used any hotel services this
morning or had breakfast at the hotel
dining room,Mr. Green?
A:Yes,my friend and I just had breakfast at the dining room,but we didn't use any services.
B:How about the charge for the days you
shared the room with your friend?
A:Please add to my account.
B:The total for the eight days is five hundred sixty yuan.
A:OK. Here you are.
A:劳驾。我们今天要离开了。我希望现在
就把账结清。
B:好的,先生,顺便告诉您,结账后离开旅馆时间是12点。
A:我和道了。
B:格林先生,今天早晨您是否用过旅馆服务设施,或在旅馆餐厅用过早餐?
A:是的,我的.朋友和我在餐厅刚用过早餐
但是我们没有使用过任何服务设施。
B:这几天您的朋友与您同住费用怎么办呢?
A:请记在我的账里。
B:8天的费用总计是560元。
A:好,给你。
以上是由为您整理的退房英语情景对话的全部内容。
以上是由为您整理的退房英语情景对话的全部内容。
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