Cathy: Ah, yes, this is the model I was interested inBlack: I should be very happy to give you any further information you need on it.
Cathy: Yes, what are the specifications?
Black: If I may refer you to page eight of the brochure, you'll find all the specifications there.
Cathy: Ah, yes. Now what about service life?
Black: Our tests indicate that this model has a service life of at least 50, 000 hours.
Cathy: Is that an average figure for this type of equipment?
Black: Oh, no, far from it. That's about 5, 000 hours longer than any other made in its price range.
Cathy: That's impressive. Now what happens if something goes wrong when we're using it?
Black: If that were to happen, just contact our nearest agent and they'll send someone round immediately.
Cathy: I see. Do you offer discounts for regular purchases?
Black: Yes, we do indeed. Our ususal figure is around 5%, but that depends on the size of the order.
Cathy: Yes, of course. Well, thank you very much, Mr. Black.
Black: Not at all, I hope we shall be hearing from you very shortly。
Cathy: I expect you will, Mr. Black。