售后服务用英语怎么说

新员工入职英语对话

售后服务,就是在商品出售以后所提供的各种服务活动。从推销工作来看,售后服务本身同时也是一种促销手段。在追踪跟进阶段,推销人员要采取各种形式的配合步骤,通过售后服务来提高企业的信誉,扩大产品的市场占有率,提高推销工作的效率及效益。美联英语小编为您整理售后服务英语怎么说。

Cathy: Yes, may I help you?
Eric: We had a damaged shipment from you.
Cathy: We'll look into it right away for you. Was the damage extensive?
Eric: I'd say about half of the shipment is unusable.
Cathy: We'll send a man right out to look at it.
Eric: Good, we'll be expecting him.
Cathy: How bad was the damage?
Eric: One packing case was crushed.
Cathy: Was all the material in that case destroyed?
Eric: We don't think we can use any of it at all.
Cathy: Did you note the damage on the bill of lading?
Eric: Yes, of course.
Cathy: We'll start a claim with the shipping company. And then wait and see what they say.
Eric: Just whose fault is this damage?
Cathy: The order was in good shape when it left out factory.
Eric: It certainly didn't arrive here that way.
Cathy: We'll make it right with you, of course.
Eric: It looks like we have problem with the shipment.
美联英语为大家整理英语口语对话,都是日常生活中常见的情景,简单的话题,以下是售后服务英语怎么说的译文。
凯西:有什么事吗?
艾瑞克:你们送来的货有损坏。
凯西:我们会立刻调查清楚。坏得很多、很严重吗?
艾瑞克:我看大概有一半的货不能用了。
凯西:我们马上会派个人去查看。
艾瑞克:好,我们等着他。
凯西:损坏情况如何?
艾瑞克:有一个箱子全压坏了。
凯西:箱里的东西都毁了吗?
艾瑞克:我看都不能用了。
凯西:你把损坏情形注明在提货凭单上了没?
艾瑞克:当然。
凯西:我们会向货运公司着手申请赔偿的。并且看看他们怎么说吧。
艾瑞克:这次的损坏究竟是谁的责任呢?
凯西:货离开工厂时都是完好无缺的啊。
艾瑞克:送到这儿时可不是那样!
凯西:真相如何,我们一定会让你知道。
艾瑞克:应该是货运公司造成的吧。
以上就是美联英语小编为你整理的售后服务英语怎么说,不断的练习能快速提高英语听说能力,从实用的角度出来,真正让学英语为生活服务,学以致用才是学习的目的。美联英语小编建议大家学习生活必用的英语会话句型,在不同场景及使用时机掌握对话,将句型融入对话中。
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