住宿手续都是在酒店大厅里办理的。办理好手续后，要及时熟悉室内外的设施。在高档酒店里，你需要任何服务项目都可以用电话联系。在电话中，你把服务内容、要求、时间等说清楚就行了。
叫餐
叫餐
A:I'd like to order room service to Room 527，please.
B: How can I help you?!
A:I would like two roast beef sandwiches and one fruit salad，please.
B: Will that be all，sir?
A:No. Could I also get some extra towels and soap too? We went to the pool today and used up our two clean towels.
B:I'll have someone bring that up right away. How would you like to pay forthe dinner?
A: Just put in on with the rest of my hotel bill.
B:AII right, sir. You should receive your dinner in about 10 minutes.
A:我住527号房，我需要客房服务。
B:我能帮你做些什么?
A:我要两个烤牛肉三明治和一个水果沙拉。
B:就这些吗?
A:不。可以再多给我几条毛巾和一块肥皂吗?今天我们去游泳了，两条干净的毛巾都用过了。
B:我马上派人拿上去。你的晚餐准备怎么结账?
A:与我其他的旅馆账单算在一起。
B:好的，先生。晚餐大约10分钟就会送过来。
叫醒服务
A: Is that room service?
B:Yes，this is.
A : I wonder if you can help me.
B:What can I help you with?
A: Call me to wake up at six twenty，please.
B:OK. May you have a good night.
A:Thank you.
A:客房服务部吗?
B:是的。
A:不知是否能帮个忙?
B:我能帮你什么忙?
A:请在6点20分打电话叫醒我。
B:好的。愿你睡一个好觉。
A:谢谢。
运送行李
A: Good morning，sir. I'm an attendant. Would you please show me your room card?
B: All right. This is my room card.
A:Your room number is 710. Let me take you there. Let me carry your luggage.
B:Thank you. I am sorry to trouble you.
A:All your luggage is here，seven in all.
B: This piece is not mine. One of mine is missing.
A:Let me check it.
B:Why hasn't my luggage been sent here yet?
A: I can enquire of China International Travel Service about your luggage. Is this piece of luggage yours?
B: Yes .this is the one.
A:先生早晨好，我是服务员，请你把房卡给我看一下。
B:好的，这是我的房卡。
A:你的房间号是710，让我领你过去。我来帮你提行李。
B:谢谢，麻烦你了。
A:你的行李都在这里，共七件。
B:这件行李不是我的。我少了一件行李。
A:我帮你查一查。
B:为什么我的行李到现在还没有送来?
A:我向国际旅行社问一问。这件行李是不是你的?
B:是的，就是这件。
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