Can you deliver them tomorrow?
你们明天可以送货吗?
发货时间:
We will ship your order within...... hours.
我们会在……小时之内发货的。
They usually arrive within about...... days.
通常……天之内就可以到货。
运输方式:
How would you like it shipped?
怎样发货给您?
You'd better send it by plane if it's urgent.But it will cost......
如果是急需的话，我建议您走空运，但需要花费……催货:
I ordered them one month ago and they still haven't arrived.
一个月前我就订了，但至今尚未收到。
You promise to send it to me immediately.
你确保立即发货。
催款:
It was raised more than...... months ago.
已经开给你……个月了。
We sent you the invoice on......
我们……(日期)寄的那张发票。
We still haven't received any payment.
我们至今没有收到付款。
When can you contact me?
你什么时候回复我?
I'll ask our bank to transfer the amount to you as soon as they open tomorrow morning.
我会通知银行，明早一营业便将货款转过去。
万用表达金句
1.I'd like to inquire about a delivery.
我想查询发货。
2.Do you have your reference number at hand?
您手上有发货号吗?
3.What is your inquiry about?
您想查询什么?
4.Let me look into this for you.
让我帮您查查。
5.Would you like to schedule another delivery?
您想再订一次送货时间吗?
6.place an order
下订单
情景对话
A:This is Anna，how may I help you?
B:I'd like to inquire about a delivery.
A:Do you have your reference number at hand?
B:Yes，it's AUS518.
A:And your last name，please?
B:It's Jonson.
A:Thank you.What is your inquiry about?
B:I ordered five storage containers two months ago and they still haven't arrived.
A:I'm sorry.Let me look into this for you.
B:Thank you.
A:I see.It looks like they tried to deliver them two times but no one was home.Would you like to schedule another delivery?
B:Yes，how about this Sunday at 5:00 PM?
A:That's fine.
B:Thank you.
A:我是安娜，请问，您需要什么帮助吗?
B:我想查询发货。
A:您手上有发货号吗?
B:有，是AUS518,
A:请问您贵姓?
B:琼森。
A:谢谢，您有什么问题?
B:两个月前我订购了5个储存柜，但至今尚未收到。
A:非常抱歉，让我帮您查查。
B:谢谢你。
A:弄清楚了。看样子他11]已经送了2次货，但一直没有人在家，您想再订一次送货时间吗?
B:是的，本周日的下午5点怎么样?
A:没问题。
B:谢谢你。
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