开业之初我一点经验也没有。当顾客走进我的店里，我该怎样招呼他呢?怎样做才能让顾客偷快地购买我的商品，并且成为店里的回头客呢?
实用金句
1 .Hi, Good morning.上午好
2 .Good afternoon.下午好
3 .Welcome to...…欢迎来到……
4 .What can I do for you?我能为您做点什么吗?
5 .May I help you?有什么可以帮助您的吗?
6 .Can I be of some help?有什么可以帮助您的吗?
7 .You'd like to find some......?您想买什么呢?
8 .Are you looking for......?请问您是在寻找……吗?
9 .Thank you for shopping at......感谢您来……购物。
10 .Thank you for coming.感谢您的到来。
11 .Have。nice shopping.祝您购物愉快。
12 .Can I help you?我能帮你吗?(需要些什么?).
13 .Do you find anything you like?你找到你喜欢的吗?
14 .Are you being helped?/Are you being served?你需要帮忙吗?
15 .Is there anybody waiting on you?有人招呼你吗?
16 .I'm just looking around.我只是随便看看。
经典会话
Salesman:Good morning, madam. Is there anything I can do for you?
Salesman:Good morning, madam. Is there anything I can do for you?
Customer:Yes. I'd like to see one of those dresses.
Salesman:You mean this one?It's the latest fashion.
Customer:What is this dress made of?
Salesman:It's made of silk. It's perfect, isn't?
Customer:May I try it on?
Salesman:Certainly. What size do you wear?
Customer:NO. 5.
Salesman:Here you are. The dressing rooms are over there.(A few minutes later.).
Salesman:How does it fit?
Customer:It's perfect. I'll take it.How much is it?
Salesman:698 yuan.
Customer:OK. Here is the money.
Salesman:Thanks. We look forward to your next visit.
告货员:早上好，太太。我能问您做点什么吗?
顾客:是的。我想看看这件礼服。
告货员:您是说这一件吗?这是新款。
顾客:这件礼服是什么材料做的?
告货员:这是丝绸做的。很漂亮，不是吗?
顾客:我可以试穿一下吗?
告货员:当然。您穿什么型号的?
顾客:5号。
告货员:给您。试衣间在那边。
(几分钟后)
告货员:合身吗?
顾客:正合身。我买了，多少钱?
售货员:698元。
顾客:好的。给你钱。
售货员:谢谢。欢迎下次再来。
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