情景会话
A: Laundry Center. Can I help you?
A: Laundry Center. Can I help you?
B: Yes, there is a hole in my sweater. Canyou fix it up?
A: I'll send someone to your room immediately What's your room number,please?
B: 1287.
(Several minutes later.)
C: May I come in?
B: I sent this sweater for dry cleaning, andit came back with a hole.
C: Let me see. Oh, we are very sorry for this. We'll try our best to fix it up.
B: OK. When can I have it back?
C: We'll send it back to you in twenty-four hours.
B: That's fine. Thank you.
A:洗衣服务中心，您需要什么服务吗?
B:是的，我的毛衣破了一个洞，你们可以修补吗?
A:我马上派人去您的房间。请问您的房间号是多少?
B: 12870
(几分钟后。)
C:我可以进来吗?
B:我此前送洗了这件衣服，送回来时破了一个洞。
C:我来看一下。哦，非常抱歉。我们会尽全力修补好的。
B:好，我什么时候能取回呢?
C:我们会在24小时内把衣服送回来的。
B:好的，谢谢。
场景表述
I'll send someone to your room immediately.
I'll send someone to your room immediately.
我马上派人去您的房间。
还可以这样说:
O Yes, sir. The housekeeper will be there in a few minutes.
好的，先生，服务员过几分钟就到您的房间来。
O When do you need them, sir?您什么时候需要取回，先生?
Oh,we are very sorry for this. We'll try our best to fix it up.
哦，非常抱歉。我们会尽全力修补好的。
还可以这样说:
O We can only do simple mending.我们只能做简单修补。
O We will refund the cost of the laundry and the new sweater.
我们将退还您洗衣服的费用和买新毛衣的钱。
We'll send it back to you in twenty-four hours.
我们会在24小时内把衣服送回来的。
还可以这样说:
O I'm afraid it won't be back until tomorrow afternoon.
恐怕明天下午之前无法送还给您。
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