商务英语打电话对话范文

I wil make sure Ms.Jenkins receives your message and returns your call before 3pm this afernoon.我会把您的口信告诉詹金思小姐，让她在今天下午3点以前给您回电话。下面介绍商务英语打电话对话范文，希望可以为您带来帮助。

A：Hello,thank you for calling Bradford and Sons. This is Tracy speaking,How may I help you?

B：Hello.I would like to speak to your director of human resources,Ms.Jenkins,Please.

A：Just a moment.I'll check to see if she is at her desk.May I tell her who is calling?

B：This is Bill Burton from Milford Insurance,I'm calling in regards to our meeting next Tuesday.

A：Thank you,Mr.Burton.Can you please hold for a moment?I'll check to see if she is available.

B：No problem.

A：I'm sorry,Ms.Jenkins is away from her desk.She has already left for lunch.

Would you like to leave a message for her?

B：Yes,please have her return my call when she returns to the office.It's best if she can get in touch with me before 3 pm today;she can reach me at my office number,635-8799.

A：I'm sorry,I didn't quite catch that,could you please repeat the number?

B：No problem,my office number is 635-8799,Tell her to ask for extension 31.

A：I'm sorry,Mr.Burton,just to confirm,your name is spelled B-U-R-T-O-N,is that correct?

B：Yes,and I represent Milford Insurance.

A：I wil make sure Ms.Jenkins receives your message and returns your call before 3pm this afernoon.

B：Thank you very much.

A：您好，感谢您致电布拉德福家庭公司。我是特蕾西，有什么需要我帮忙的吗?

B：你好，我想找你们的人力资源部主任詹金思小姐通话。

A：稍等，我去看看她是否在办公室。请问您是哪位?

B：我是米尔福德保险公司的比尔伯顿，我想问一下有关下周二我们见面的事。

A：谢谢你，伯顿先生。请您先等一会儿好吗?我去看看她是否在办公室。

B：没问题。

A：非常抱歉，詹金思小姐现在不在办公室。她去吃午饭了。您愿意给她留个口信n-B9

B：好的，请她回办公室后给我来电话。如果今天下午3点以前能与我联系的话就再好不过了，打办公室电话635-8799就可找到我。

A：对不起，我没跟上，您能再重复一下电话号码吗?

B：没问题。我办公室的电话是635-8799，然后再接31分机。

A：伯顿先生，不好意思。我想确认一下您的名字是B-U-R-T-O-N吗?

B：是的，我是米尔福德保险公司的。

A：我会把您的口信告诉詹金思小姐，让她在今天下午3点以前给您回电话。

B：非常感谢。

A: And the number? 电话号码呢?

B: 021-64358796

A: OK. You’ll be hearing from Mr. Bush later in the morning then, Mr. Smith.

好的，Smith先生，早上晚些时候，你会收到Bush先生的电话。

B: Thank you for your help. Good-bye. 谢谢你的帮助，再见。

A: You are welcome. Good-bye. 别客气，再见。

A: Madison Industries. This is Cathy Winer speaking. Can I help you? Madison工业，我是Cathy Winer, 我能帮您吗?

B: Good afternoon. Could you connect this call with Mr. Black, please? 下午好，麻烦你接到Black先生，好吗?

A: May I know who’s calling? 请问您是哪位?

B: This is Mary Fox of A.B.C. Computer Co…I’m calling on behalf of Mr. Tom Backer, the general manager of our company. 这里是A.B.C电脑公司的Mary Fox. 我是替我们公司总经理Tom Backer先生打电话。

A: I am sorry, Ms. Fox. Mr. Black is now in a meeting. May I have your number and ask him to call back later?

对不起，Fox小姐。Black先生正在开会，请告诉我你的电话号码，我会让他给你打电话的，好吗?

B: I’m afraid Mr. Baker would like to speak to Mr. Black right now. He has got an urgent matter to discuss with Mr. Black without delay.

我想Baker先生想现在和Black先生说话，他有紧急事情与Black先生商量，不能拖延。

A: OK. Then, would you please hold the line? (one minute later) 好的，请你别挂机。(一分钟后)

Ms. Fox, the line is through. Mr. Black is ready to answer the call. Go ahead. Fox小姐，电话接通了，Black先生可以和你通话了，请吧。

B: Thank you for your kind assistance, Ms. Winer 非常感谢你的善意帮助，Winer小姐。

A: You are welcome. 别客气。

A: Good morning. NTT Co… 早上好，NTT公司。

B: Hello. May I speak to Mr. Ira Black, head of the Export Section, please? 你好，可以和出口部负责人Ira Black先生通话吗?

A: I’m sorry. Mr. Black has just gone out. May I ask who’s calling? 对不起，Black先生刚出去。可以问一下您是哪位吗?

B: This is John Carter from Ace Consultant. Would you please tell me when I could get a hold of him?

我是Ace咨询公司的John Carter. 请你告诉我什么时候能找到他。

A: I really have no idea when Mr. Black could be available in the office. Could you call back later or would you mind leaving a message? 我真的一点都不知道Black先生什么时候会在办公室。您可以过一会儿再打来或者给他留言吗?

B: I think it’s better for me to leave a message. But it’s important and urgent. Please make sure he gets this message.

我觉得还是留下一个口信比较好。不过这件事很要紧，请一定将留言传达给他。

A: I see. I’m sure to pass your messages to Mr. Black. 明白了，我一定把您的留言传达给Black先生。

B: Good. Would you mind telling him that due to some sudden changes, do not fill out any orders for NNC Corporation until further notice? It’s very important. I’ll explain later. 那就好，你可以告诉他，由于意外变化，在进一步通知之前，请勿给NNC公司发货。事关重大，稍后我会做出解释。

A: Okay, let me repeat your message to see if I’ve got it all. 行。我重复一遍留言，看看是否记全了。

A: This is Frank Fin from France.

我是弗兰克·芬，我在法国。

B: This is Dick Brown from the USA.

我是迪克·布朗，我在美国。

A: Mr. Fin, how do you think about our offer?

芬先生，您对我们的报盘有何看法?

B: Mr. Brown, the price you offered is a little higher.

布朗先生，你们的报价有点高。

第二句：We have to have a conference talking about it.

我们要开会研究一下。

A: Mr. Fin, just think about our quality.

芬先生，考虑一下我们的质量吧。

B: Yes, but can you grant us a discount?

是的，但是贵公司可否给我们打个折扣?

A: We have to have a conference talking about it.

我们要开会研究一下。

B: OK. Thank you for your consideration.

好的。谢谢您考虑我们的建议。

在进行电话会议时不可不懂装懂，胡言乱语，不要中途离席。

1.Call me back please 请给我回电话

A:Could you have her call me back, please?

B:No problem. I will let her know.

A：你能让她给我回个电话吗?

B：没问题，我会告诉她的。

2. Collect call 对方付费电话

A: I need to make a collect call.

B: Just one second, I will connect you.

A：我得打个对方付费电话。

B：没问题，我给您接。

3.Could you call back later? 您能过会给我打电话吗?

A: I'm in the middle of something. Could you call back later?

B: Sure. I will call you this afternoon.

A：我现在很忙，你能过会给我打电话吗?

B：好的，我下午打给你。

4.Get the phone 接电话

A: I'm busy, can someone get the phone?

B: Okay. I got it.

A：我有事儿，谁接一下电话好吗?

B：好的，我接了。

5.Give me a call 给我打个电话

A: If you need anything, give me a call.

B: Thanks a lot.

A：如果你需要什么，给我打个电话。

B：太谢谢了。