This morning I took one of your trains from Brighton to Hastings, and I am writingto give my feedback on several aspects of the service, as I am far from satisfied.
To begin with, the train was half an hour late departing, which meant I had to rushto a business appointment at the other end. Almost as bad, I found the attitude of yourstaff left much to be desired. They were not clear about the timetable and were ratheroffhand answering my inquiries. To cap it all, the seats were very uncomfortable andthe coverings were shabby and stained. For passengers who will be on the train along time, this must be almost unbearable.
These problems deserve your immediate attention so that the service will improveas soon as possible and traveling on your trains can be a more pleasant experience.
Yours faithfully,
Kate Lu
翻译如下：
尊敬的先生/女士:
我今天早上刚刚乘坐过你们从布莱顿到黑斯廷斯的火车.我写此信的目的是想对你们的服务提一些意见.因为我很不满意。
首先.火车晚点了半小时才开.这就意味着我下车后要仓促赶赴商务约会。同样糟糕的是.我发现你们的工作人员对很多事情都不清楚.他们不熟悉火车时间表，而且在回答乘客问题时态度也不好。更严重的是.火车上的座位非常破而且不舒服对于那些要在车上待很久的乘客来说.坐在这种椅子上简直是无法忍受的.
上述问题你们需要马上重视.那样才能尽可能快地改进你们的服务，使乘坐你们的火车变得更加愉快。
你忠诚的
凯特.鲁
以上是由苏州沃尔得英语小编为您整理的关于火车服务的英语投诉信的全部内容
以上是由苏州沃尔得英语小编为您整理的关于火车服务的英语投诉信的全部内容
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