调查报告怎么写

　　Susan: As you know, we have invested a lot of money in putting together a new cutting-edge website for our customers. So，the research that I’m going to talk about today is about our customers'experience and understanding of the Internet.

　　If you look at this chart, you will see that the majority of ourcustomers do go online on a daily basis. Remember, our customers range in age from 18 to 65+.

　　Many of you are probably familiar with the term 'lurker'.

　　A Lurker is someone who merely looks online but doesn't participate in any way. Perhaps unsurprisingly, 80% of our customers say that they browse，but do not contribute to discussions，ask questions，or participate in any way.

　　In a web 2.0 world where social media websites run rampant，many websites rely on their users to contribute in some way. So we asked our customers why they don’t contribute. We categorized their answers into four main areas, which you can see here on slide 4.2. They include:1) I don't trust the Internet，2) 1 don't feel confident in what I’m saying，3) I don't have time to contribute，and 4) 1 don't understand how to contribute.

　　This is very important feedback for us. What we can takefrom this is that if we want our customers to contribute toour website，we need to 1)become trustworthy，2) make our users feel confident，3) design a quick and easy way for them to contribute and，4) give clear guidance on how to contribute.

　　Thank you. Do you have any questions?

　　上海汉普森英语小编知道，有些同学对英语不是很明白，在这里迟迟没有进入状态，小编在此为大家翻译调查报告怎么写，帮助大家加深了解。