1.May I know who's calling please?请问您是哪一位?
2. I'd like to speak to Mike please. This is Sue.请帮我找迈克。我是苏。
3. 1 will connect you to Mike.我将把您的电话转接给迈克。
4. I'm sorry but he's not here right now.非常抱歉，他现在不在。
5. Would you like to call back later?您可以等会儿再打吗?
6. Could you repeat that, please?请问，可以再说一遍吗?
7. What can I do for you, Miss?有什么事吗，小姐?
8. Could you please spell it?您可以拼写一下吗?
9. Would you like to have him return your call?您想让他打回给您吗?
10. I'm sorry but he busy in a meeting now.非常抱歉，他正在开会。
11. Can you tell me your fax number?您能告诉我您的传真号吗?
12. What information are you interested in?您需要些什么资料?
13. Just a moment, please. Let me check about it on our computer.请稍等。
让我在电脑里查一下。
14. Can you say it louder?您能大声点吗?
15. Anything else?请问还有其他事吗?
情景对话
A:Hello! May I ask who is calling?
您好!请问您是哪位?
B:This is Mike.
我是迈克。
A:What can I do for you,Mike?
有什么事吗，迈克?
B:I'd like you to give me some information about an Chinese company. Its name is Kelid Company.
我希望你们提供一些一家中国公司的消息。公司名称是科利德公司。
A:Could you repeat the name of the company?
可以再说一遍该公司的名字吗?
B:Kelid, k-e-l-i-d.
科利德公司，k-a-l-i-d o
A:Just a moment, please. Let me check about it on our computer.
请稍等。让我在电脑里查一下。
B:Thank you.
谢谢。
A:We do have the company listed, Mike. What information are you interested in?
我们的信息系统中有该公司的情况，迈克。你想知道些什么?
B:The more detailed, the better.
越详细越好。
A:When do you need it, Mike?
什么时候要?
B:As soon as possible.
越快越好。
A: Can you give me your fax number? I'll fax you the information.
你能告诉我你的传真号码吗?我传真给你。
B:That's a good idea. Our fax number is 123456.
好主意。我们的传真号码为1234560
A:All right. You'll get it soon.
好的。你要的信息不久就会收到。
B:Thank you very much.
真是太感谢你了。
A:My pleasure.
不用客气。
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