情景会话
A: Good morning, Room Reservation. May I help you?
A: Good morning, Room Reservation. May I help you?
B: Yes, I'd like to extend three days formy stay.
A: Sorry, but your room has been reserved by other guests.
B: Can you find me another room in your hotel?
A: Let me check. I'm very sorry, but we
are fully booked for all types of rooms.
B: I see, is it possible for you to book me into another hotel in the area?
A: Yes. I'll try my best.
A:早上好，客房预订部。能为您效劳吗?
B:是的，我要延长住宿三天。
A:抱歉，已经有其他客人预订了您的房问。
B:你可以为我在你们酒店找到其他空房吗?
A:认:我查一下。很抱歉，我们所有类型的客房都被预订满了。
B:明白了，你可不可以帮我在这附近订另一家酒店?
A:好的，我会尽力帮助您的。
场景表述
Sorry, but your room has been reserved by other guests.
Sorry, but your room has been reserved by other guests.
抱歉，已经有其他客人预订了您的房间。
还可以这样说:
0 Would you like to take the same room type you're having now?
您想要跟现在所住房间同样的房型吗?
O Would you mind transferring to the rooms on the first floor?
您介意换到一楼的房间吗?
对方可能这样回答:
OI would take any type of room.任何种类的房间都可以。
O Please let me know if a room becomes available.如果有空房的话请通知我。
I'm very sorry, but we are fully booked for all types of rooms.
很抱歉，我们所有类型的客房都被预订满了。
还可以这样说:
O I'm afraid we don't have any room available that night.恐怕我们那晚没有空房了。
O Sorry, we have no vacancy for that day.对不起，我们那天没有空房。
O Do you need me to book you into another hotel?您需要我为您订其他酒店的房间吗?
I'll try my best.
我会尽力帮助您的。
还可以这样说:
O I'm sorry, but there is nothing I can do.抱歉，我也无能为力了。
O I will let you know once there's a vacancy.一旦有空房了我就通知您。
O Thank you for staying with us. I look forward to seeing you again.
谢谢您入住我们酒店。期待您下次光临。
对方可能这样回答:
O Thank you for helping me out.谢谢你的帮助。
OI enjoyed staying here.我在这里过得很愉快。
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