商务英语信函写作资料(范文)
BrothersCompany
9ZhongguancunStreet
HaidianDistrict,Beijing100081
P.R.China
20thDecember,2004
ProspectCorporation
47ChaoyangmenwaiStreet
ChaoyangDistrict100067
Beijing,P.R.China
IwouldliketoinformyouthatIwasoverchargedlastmonthinBrazil.
ImadereservationinBeijingtorentacarforaweekinRiodeJaneiro,Brazil,atthepriceof$75dollarsperday.However,thecarrentalclerkinRiodeJaneirosaidhehadnoideaaboutthereservationandchargedmeadifferentpriceof$100perday.Iobjected,butheinsistedthatIshouldpaythestandardrate.
Finally,Ihadnochoicebuttopay$100dollars,$25more.Youmayrefertotheinvoiceenclosedinthisletter.IfeelthisadditionalchargeisunfairandIrequireyoutorefundme.Additionally,IfeelthatIwasnottreatedkindlybytherentalclerk,whichthroughalltheprocesswasanunprofessionalservice.Asanoldcustomer,Iwasquitedisappointedatthis.
Wouldyoupleaselookintothismatterandsendmeyourcomments?
Yourssincerely
BrianZhou
ManagerofH&RDepartment 标签:商务英语信函写作范文
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