在工作中，我们经常要开一些电话会议。那么在商务英语中，电话会议应该怎样做呢?今天小编主要给大家分享商务英语中电话会议该如何说，希望对你们有帮助!
商务英语中电话会议该如何说
1.Introduction
开头寒暄
首先就是介绍自己，以及一起参与电话会议的人员。当然啦，如果还有其他对方不熟悉的人员也在电话会议中，也要介绍。比如：
Hi Marty. This is Larry from Microdot Technology. I'm calling in with Jimmy Wayne, Susan Francis, and Lou Denver. [Pause to allow them to greet]. We also have the Chief Financial Officer, James Fitzpatrick, calling in from LA.
Marty你好，我是Microdot科技公司的Larry，现在和我一起的还有Jimmy Wayne, Susan Francis, and Lou Denver(暂停，留一些时间双方打个招呼)。参加此次电话会议的，还有洛杉矶的首席财务官 James Fitzpatrick.
2.Get to the Point
切入正题
然后直接切入主题，大致介绍下此次电话会议的主要内容，以及你希望达成的效果。比如这样：
Okay. So we want to come up with a strategy for the Cutlas Software buy out. We need to iron out how we're going to handle transferring the money and drawing up the contracts. Our legal team needs to coordinate with our financial officers, and then I need to sign the paperwork. This is going to be a team effort for all of us on the call.
好了。现在我们一起来讨论下Cutlas软件公司并购策略。我们先要弄清楚如何汇款，合同如何草拟。我们的法务部门需要和财务人员合作，我还要签署一些法律文件。这需要在座所有人的共同努力。
3.Plan Speaking Order Ahead of Time
事前定好发言顺序
计划好每个人的发言顺序。最好提前发送电子邮件，告知一下大家顺序，这样开会的时候，就不会出什么差错了。这样一方面能防止突然冷场(avoid dead air)，不小心越过谁谁谁。
Let's get started with our Legal Counsel, Susan Francis. She's been working on the buy out contract for the past month. Susan, what can you tell us....
先由我们的法务顾问Susan Francis先发言吧。过去一个月来，她一直在跟进此次并购合同事宜。Susan,你来讲讲吧。
[allow conversation]
Susan发言
Thanks, Susan. The next speaker on our agenda is from our financial services department, James Fitzpatrick. James, tell us what the banks want from us...
谢谢Susan，按照议程，下面由首席财务官James Fitzpatrick发言。James, 跟我们说说银行需要我们这边做什么工作吧。
[allow conversation]
James发言
So that's all for legal and financial. I'm going to say a few words about where Microdot Technology is headed...
以上就是法务和财务部的发言。下面我就简单说说Microdot科技未来的发展方向……
4.Steer Discussion Successfully
引导话题走向
的确，你已经制定好大体的发言顺序了。
但是，一旦对话展开，可能就不受你控制了。那么，如何有礼貌地引导对话方向非常重要(shape the flow of the conversation in a polite way)。一种办法就是认同前一个人的论点，然后将对话引入其他方向，这样比较自然。
比如：
Susan, can you hold off on that for just a minute? Lou is going to bring that up.
Susan，你能先停一分钟吗?Lou正好要说说那件事。
James, that's a valid point, but let's take it offline after the meeting.
James，你说的这点的确存在，但我们还是电话会议之后具体聊吧。
These are all good ideas we're throwing out, but we need to focus on the main goal.
这些都是非常棒的想法，但是我们需要聚焦在主要目标上。
Lou, we can save that for the presentation we're giving the shareholders next week.
Lou，这个可以留到下周给股东所作的展示会上再说。
That's a fair point. But we don't need to worry about Cutlas. It's the shareholders' issue.
这个观点很有意思。但是我们不需要担心Cutlas，这是董事会需要操心的事儿。
5.Give a Summary of the Call
总结电话会议内容
电话会议临近结束的时候，要总结下此次会议达成的目标，特别要强调通过电话会议，大家离目标如何更进一步。并且记得列出未来的目标。
并且给出下一次会议的明确时间(Give a tentative date for when you'll meet again)。并谢谢大家抽出时间参加电话会议。
比如：
Alright, nice call everyone. We decided to rewrite the contract, so Susan, please get started on that ASAP. And with the banks, we're going to take a step back and use our own capital to buy out the 8% share remaining with Cutlas Software. Susan, please get those financial records to the shareholders today. We'll meet again when the contract gets finalized. Thanks, guys. Talk to you soon.
好了，今天通话非常愉快。我们已经重新草拟合同了。所以，Susan，麻烦你尽快着手做吧。至于银行方面，我们要退一步，用我们的自有资金买下cutlas8%的股份。Susan,还要麻烦你把我们的财务记录今天交给董事会。合同一旦拟定，我们再碰一次面。谢谢大家，过一段时间再联系。
电话会议的常用商务英语表达
Are we all on? 大家都在吗?
Can I ask that we all state our names, please?
我们大家先说下各自名字吧。
Hello, everyone. I’m May in Shanghai.
大家好，我是在上海的May。
Hi May. This is Gail from RongShen Co.Ltd. I'm calling in with Candy Wang, Susan Zhou, Vicky Li and Lily Chen.
你好May，我是荣升有限公司的Gail，现在和我一起的还有Candy Wang, Susan Zhou, Vicky Li and Lily Chen.
I suggest we can have a weekly project meeting over the phone call in the near future.
我建议我们就一周项目开一个电话会议。
Can everybody hear me?
大家都能听到我的声音吗?
Sorry, Could you repeat again?
抱歉，能重复一下吗?
I think the issue is toocomplicated and I will send an email to you after the meeting.
我认为这个问题有点复杂，会议结束后我会给你发一封邮件。
Sorry. I just dropped the line.
抱歉，我刚刚掉线了。
Thank you. Our next question comes from the line of Brian Nowak with Morgan Stanley. Please proceed with your question.
谢谢。下一个问题来自Morgan Stanley的Brian Nowak。请提问。
These are all good ideas we're throwing out, but we need to focus on the main goal.
这些都是非常棒的想法，但是我们需要聚焦在主要目标上。
And how big that, any way to help us quantify how big that already is to the revenue growth that you're seeing, particularly on groceries and any particular comments on fashion and apparel, same line of thinking? Thanks.
在可预见收益增长的情况下，有没有什么办法让我们来判断，这个投资的需求究竟有多大?请围绕零售行业或者时尚快消来说一说你们的思考。谢谢。
So we'll have to see. We right now are working on getting the capacity in.
所以我们还可期待一下。目前我们致力提高中心的存贮量。
Can we call off the conference call?
我们可以取消电话会议吗?
Okay. So we want to come up with a strategy for the Cutlas Software buy out.
好了。现在我们一起来讨论下Cutlas 软件公司并购策略。
Okay, I think we are all on the same page here…
好了，我想大家的想法都统一了。
I’m sorry but I think you may have that slightly wrong…
不好意思，但我觉得你讲的有点问题。
I will be glad to answer any questions that you may have. 如果你们有什么问题，请尽快提问。
Alright, nice call everyone. We decided to rewrite the contract.
好了，今天通话非常愉快。我们已经重新草拟合同了。
商务英语中常用电话会议句式
1.寒暄语如何说?
商务中的开场白不需要太多花边功夫，只需要简要介绍自己就好。下面这些就是常用句式。
Are we all on? 大家都在吗?
Can I ask that we all state our names, please? 我们大家先说下各自名字吧。
I’m here. It’s [your name] in [your city]. 我在线哦。我是来自(某某城市)的(某某)。
Can everybody hear me? 大家都能听到我的声音吗?
2.如何谈论自己观点?
到了某个阶段的时候，别人可能也会要要求你表达自己观点。那么要如何组织语言，让大家感兴趣听你说的话呢?
秘诀就是：用轻松的方式介绍自己，不要一板一眼，学会自然放松，参会人会比较舒服。
Today I’m here to talk to you about…今天主要谈谈……
I’m delighted to be here today to tell you about…今天很高兴告诉大家
Today I would like to outline our plans for…今天我们就要框定计划
Firstly I’ll talk about…/ I’ll start with some general information on…首先来说说……
Hi everyone, I’m [your name]. I’m going to keep this brief, as I know you’re all busy people. I’m going to make this quick for you…
大家好，我是XX，我知道大家都是大忙人，下面就长话短说，不用占用大家太长时间。
Then I will look at…/ then we’ll go over… 然后，我们再看看……
And finally we’ll look at…/ To conclude we’ll touch on…最后，来谈谈……
I will be glad to answer any questions that you may have. 如果你们有什么问题，请尽快提问。
3.如何在电话会议中成为积极参与者?
在电话会议中，如果你积极融入其中，肯定要发表自己的想法，或对别人想法加以补充，或反驳。那么，下面这些句式教你如何有礼貌地表达自己观点!
A: 如何有礼貌打断别人说话?
Sorry, I interrupted you. You were saying…? 对不起，打扰你一下。你是说……
Please go on… 请继续
After you…你先说
I’m sorry, but could you speak up a little? 对不起，你能说得再详细点吗?
I didn’t quite hear that, sorry, can you say that again? 我没怎么听清楚，你能再说一遍吗?
I didn’t catch that last bit. Can you say it again please? 最后一点我没听清。能再说一遍吗?
B: 你有一些问题，如何表达?
Am I to understand that… 我能……这样理解吗?
Sorry, but just to clarify…对不起，我只是想澄清下……
So, what we’re saying is…所以，我们现在的意思是……
C: 赞同别人想法，怎么说?
That’s an excellent point [person’s name], I totally agree with you on that.
XX，你的观点很棒，我完全同意。
Okay, I think we are all on the same page here…好了，我想大家的想法都统一了。
Yes, I get what you’re saying…是的，我明白你的意思
D: 不赞同别人，如何反驳?
I’m sorry but I think you may have that slightly wrong…不好意思，但我觉得你讲的有点问题。
From our perspective, it’s a little different. Let me explain. 从我们这边来看，情况可能不一样，下面我们来解释下。
Well, yes and no—can I tell you how we see it? 嗯，我们既赞成，也不赞成，我能具体讲讲我们的想法吗?
