实用句型
Your letter has been received, thank you very much.
贵公司的来信已收悉，十分感谢。
Our company will follow and investigate the matter.
我公司就此事进行跟踪调查。
Our company has an honest and reliable reputation.
本公司有着诚实可靠的信誉。
Therefore. I will not accept the claims of non-quality problems.
因此。我公司将不接受非质量问题的理赔。
If the handling of the matter is in doubt, welcome the continuation of the letter to negotiate.
若对此事的处理还存在异议.欢迎继续来函商洽。
Product quality and customer satisfaction arc always the purposes of our company.
产品的质量和客户的满意度是我公司永远的宗旨。
Hope to continue to maintain sound cooperative relations with your company.
希望继续与贵公司保持良好合作关系。
We will make you a compensation of US$750 by the way of T/T to settle your claim.
我们将电汇750美元给你们用于赔偿。
We are always pleased to hear from a valued customer.
我们很乐意听取有价值的客户的意见。
I am very sorry you did not receive the goods you wanted.
对于您没有收到想要的货物我表示抱歉。
常用表述
Dear John,
Thank you for your email regarding the cancellation of flight 1226 which caused youto miss a meeting on July 24. On behalf of our airline, I sincerely apologize for that you didnot give proper notice of the cancelled flight.
I understand the frustration you experiencedwhen your plans were disrupted due to thecancellation of our flight for crew reasons. I am very sorry your travel was adversely affected.
Although I am not able to issue a refund on flown travel, I have added 7,500 WorldPerks bonus miles to your account. You mayvisit our website to verify. Please allow three business days for miles to appear.
Mr. John, please know that we work very hard to operate every flight as scheduled. Given the opportunity of serving you in the future, Iam confident we will meet your expectations.
Sincerely,
Mr. White
亲爱的约翰:
很感谢你写信来反映因为取消1226航班使你错过在7月24日的会议的事。我代表公司为未能及时通知你航班取消表示道歉。
我能够理解你因航班取消计划被打乱而带来的困境。很抱歉你的旅行计划被我们耽搁了。
我不能给你飞行旅行退款，但我在您的账户加入了7500里程奖励。希望你在我们的网站上确认。这将在三个工作日里到达。
我们已经很努力地安排每个航班。希望以后能够为你服务。我相信到时候一定会满足你的要求。
怀特先生
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