情景会话
A: Good morning, sir.How can I help you?
A: Good morning, sir.How can I help you?
B: I'd like to check out and settle my bill.
A: Yes, sir. Could I have your key card please?
B: Here it is.
A: Is your room number 208, sir?
B: Yes, that is correct.
A: OK. Here is your bill. Please check itcarefully.
B: OK. Thank you.
A:早上好,先生。能为您做些什么吗?
B:我想退房结账。
A:好的,先生。可以把您的房卡给我吗?
B:给你。
A:您的房间号是208吗,先生?
B:是的,没错。
A:好的。这是您的账单。请您仔细检查一下。
B:好的,谢谢。
场景表述
Could I have your key card please?
Could I have your key card please?
可以把您的房卡给我吗?
还可以这样说:
O Our housekeeping needs several minutes to check your room.
我们的客房工作人员需要几分钟的时间检查一下您的房间。
O Please give me your key card.请把您的房卡给我。
Is your room number 208, sir?
您的房间号是208吗,先生?
还可以这样说:
O Would you please tell me your room number?请您告诉我房间号好吗?
O Our bellman will take your baggage to the car.我们的行李员会将您的行李送到车上。
O We look forward to serving you again.我们期待能再次为您服务。
Here is your bill. Please check it carefully.
这是您的账单。请您仔细检查一下。
还可以这样说:
O Would you like to check if the amount is correct?
您需要检查一下金额是否正确吗?
OHere is your bill, and your bill totals RMB500 yuan.这是您的账单,一共是500元人民币。
O Please confirm and sign here.请确认并在这里签字。
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