关于向客户致歉的英语-广州美联英语
经典句型背一背
I'm very sorry to hear that you've been having so many problerns.
很抱歉听到您有这么多的麻烦。
I apologize for the delay.
非常抱歉耽误您了。
I urnderstand why you are angry.
我明白您为何恼火。
There is really no excuse for this.
的确不该这样。
I was too careless about this mistake.
我太大意了，出了这种错误。
I'm really sorry for the mistake I've caused to so many people.
我很抱歉，我的失误给那么多人添了麻烦。
I didn't mean to cause you trouble. It's my mistake.
我不是有意要给你带来麻烦的，是我的
失误。
I regret it most sincerely.I can assure you，however，that it was not intentional.
我由衷感到抱歉。但是，请相信我不是故意的。
It was our mistake.
这是我们的错。
May I offer my sincerest apologies for the trouble I have given you?
给你添了这些麻烦，谨向你表示真诚的歉意。
I've got to apologize for troubling you、much.
给你添了这么多麻烦，我得向你道歉。
I can't tell you how sorry I am.
我无法表达我感到多么抱歉。
I hope you will pardon me for my negligence.
请你原谅我的疏忽。
It's really not necessary.
实在没有必要道歉。
模仿对话练一练
A:Rob，I'm calling to say that I'm really sorry about what happenedyesterday.
B:Don't worry about it，Sophy. It could have happened to anyone，so you shouldn't blame yourself.
A:I'm glad you feel that way.I've been worried sick about it.
B:Well，let's just forget about it .Tomorrow it'll he as if nothingever happened.
A:Thanks for your understanding .I'll try to do better in the future.
广州美联英语老师译文：
A;鲍勃，我打电话来是为昨天的事情道歉。
B:没关系的，苏菲。这种情形大家都有可能碰上，所以你也不要太自责了。
A:您这么想，我就放心了。我一直担心得要命。
B;那我们就不要再提了。明天起就当这事情从来没发生过一样。
A:谢谢您的谅解。以后我会多多改进的。
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