商务英语电话预约常用句型

I'd like to make an appointment with you to discuss our contract. 我想和您约个时间，讨论一下我们的合同。下面介绍商务英语电话预约常用句型，希望可以帮助到各位。

喂，李先生。何事可以为您效劳?

Hello. Mr. Li. What can I do for you?

我想和您约个时间，讨论一下我们的合同。

I'd like to make an appointment with you to discuss our contract. / I want to make an appointment with you to discuss our contract.

好的。你想今天来吗?

Good. Do you want to come today?

是的，如果可以的话。

Yes, if that’s possible.

我看一下……

Let me see ...

我查一下我的曰程表。

Let me cheek my schedule ...

好，我整个下午都有空。

Yes, I’m free all afternoon.

太好了。我1点钟来行吗?

That sounds good. Shall I come at one?

何不中午来，我们一起吃饭?

Why don’t you come at noon and we’ll have lunch together?

好，那么十二点钟见。

Fine. I'll see you at twelve then.

好的。到时候见。

Good. See you then.

重点词汇和句型

1. fix　　　安排，决定(某事)……

2. fix a meeting 　 安排会谈

3. manage 　　　设法做到……

4. How 's everything going? 你好吗?(问候语)

5. I'm phoning to ... 　　　　我打电话是想……

6. I'm phoning about... 　　 我打电话是关于……的事情。

7. I'd like to ... 　　　　　　我想……

用电话预约，虽然根据情况差异，表达的重点也不同，但基本应该注意到下列三点原则：

1、正确介绍自己的姓名，并获知对方姓名;

2、要询问希望与谁会面，并且把意思正确传达给对方;

3、要传达或询问约定的时间与场所。

如果掌握了上述三点原则，再牢记一些基本句型，你就能流利地用英语打预约电话了。我们先来听听Mr. Smith 是怎样运用上面三个基本原则的吧。

Operator: 　Person and Brown. Can I help you?

Mr. Smith: 　This is Gerald Smith from Taylor & Sons. Could I speak to Mrs. Phillips.

Operator: 　Just a moment, Mr. Smith, I'll put you through.

Mrs. Phillips: Susan Philips Speaking.

Mr. Smith: 　Hello, Susan. This is Gerald Smith.

Mrs. Phillips: Oh hello, Gerald. How are you?

Mr. Smith: 　Fine. I'm just phoning to see if we could fix a meeting for next week.

听完这段对话，我们可以了解到Susan Philips和Mr. Smith早已互相认识了，因为他们在对话中用了Hello这个比较随便的问候语。 请注意，这里Susan并没有直接问Mr. Smith打电话的目的，而是先用How are you? 问候Mr. Smith。这是由于在电话交谈中，如果双方互相熟识，最好顺便问候一下对方近况。

我这周行程很紧。

I’ve a very tight schedule this week.

只有周六下午3:00-4:00有空。

I’m only available at 3:00-4:00 this Saturday afternoon./I can squeeze him into my schedule at 3:00 -4 00 this Saturday afternoon .

抱歉，我老板周六下午不方便，他要出-差，是否可能安排其他时间?

I’m sorry my boss is unavailable this Saturday afternoon as he will be out of town on a business trip ,Would it be possible to schedule the appointment for some other time?

很抱歉，那是我惟一有空的时间，我周日就要离开这里，如果你们无法前来，恐怕只好等我下次来再碰面了。

I’m sorry that’s the only time I’m available. And I’ll be leaving here this Sunday. you couldn’t come, I’m afraid you’ll have to wait until my next trip here.

对不起，我老板这次无法和您会面，希望不会造成您的不便，如果您不介意，也许我可以代表他到饭店和您会谈。

I’m sorry my boss couldn’t meet you this time. I hope it won’t cause you any in- convenience. However if you don’t mind, maybe Ill take his place to meet you at your hotel.

可以，没问题。我周六下午3:00等你。

That’s all right. No problem. I’ll be expecting you this Saturday at 3 p. m.

谢谢您的谅解，周六见。

Thanks for your understanding. See you on Saturday.

如果你和大多数的英语学习者一样，会觉得用英语打电话很难。但如果你需要在海外旅行或在外国公司工作的话，能使用电话英语是必需的。因此如何克服通向英语流利程度的最后一道坎呢?使用以下的短语或技巧为任何电话情景做准备。

If you’re like most English learners, you find it difficult to make phone calls in English. But if you’re traveling abroad or working in a foreign company, using English on the phone is essential. So how do you conquer this last obstacle to fluency? Prepare yourself for any telephone situation with the following phrases and techniques.

Introductions 介绍你自己

以自我介绍开始电话交谈：〝Hello, this is Peter Jones.〞，如果你在接电话的时候对方没有表明他是谁，你可以说：〝May I ask who’s calling, please?〞。

Start any telephone conversation by introducing yourself: “Hello, this is Peter Jones. If you answer the phone and the caller fails to identify himself, you can say: “May I ask who’s calling, please?”

Asking for someone / Making a request 表达意图

如果你打电话给特定的某个人的话，那么你得用礼貌的问句来表达意图，例如：〝May I speak to Rachel Smith, please?〞，当你只知道分机号码却不知道人名的时候你可以说：〝Could I have extension number 635?〞。但如果打电话是有特定的目的，那最好是这么说：〝I’m calling to make a reservation.〞。

If you’re calling to talk to a specific person, then phrase your request as a polite question, e.g. “May I speak to Rachel Smith, please?” When you have an extension number but no name you can say: “Could I have extension number 635?” But if you’re calling with a specific purpose, then a statement works best: “I’m calling to make a reservation.”

Holding and transferring 转接

〝Please hold〞是电话语言中表示〝等一下〞。当你需要〝transferred〞(转接)到另一部分机，你常会听到：〝Connecting your call...〞或〝Please hold, I’ll transfer you.〞。如果你是在繁忙时段拨打某公司电话的话，你可能会听到简短的一句话：〝Hello, please hold!〞。在接线员将你转到另一条线之前。

“Please hold” is telephone language for “just a moment”. When you need to be transferred (connected) to another extension you’ll often hear: “Connecting your call...” or “Please hold, I’ll transfer you.”.” If you call a business at a busy time, you might hear only a brief, “Hello, please hold!” before the operator switches over to another line.

Leaving a message 电话英语留言

当你打电话的对象不在或不能接听电话时，准备好留言。你可以使用〝v o i c ema i l 〞(电子录音系统) 或一部〝answering machine〞(在磁带上录音的一种机器)〞。如果你正和接线员讲话的话，他们会问：〝Would you like to leave a message?〞，”或者你可以说：〝May I leave a message?〞。如果想要对方回电话的话，千万别忘了留你的电话号码。这被称作〝call back number〞。

When the person you’re calling isn’t available, be prepared to leave a message. You might use voicemail (a digital voice recording system) or an answering machine (a machine that records messages onto a tape). If you’re talking to an operator, they’ll ask: “Would you like to leave a message?” Or you can say, “May I leave a message?” Be sure to leave your phone number if you want the person to return your call. This is called a ‘call back number’.

Asking the speaker to slow down 电话英语童话，请对方放慢语速

如果你不确定你能听懂所有的英语对话，一定要坦诚。直接告诉对方：〝My English isn’t very strong, could you please speak slowly?〞，大部分的人会赞许你的诚实并很高兴这么做。

If you’re not sure you’ll understand everything in English, be honest. Tell the speaker immediately: “My English isn’t very strong, could you please speak slowly?” Most people will appreciate your honesty and will be happy to oblige.

Write it down 提前打好电话英语通话草稿

如果你觉得用英语打电话还有点紧张的话，把要讲的事先写下来将很有帮助。写出你需要讲的内容大纲。你可以使用此提纲事先组织你的思绪并且如果在通话过程中有任何疑问的话也能作为借鉴。

If you’re nervous about telephoning in English, it’s helpful to prepare a script. Write out a brief outline of what you need to say. You can use it to organize your thoughts beforehand and as a reference if you get confused during the call.

Remember your manners 保持英语电话礼貌

在通话中使用文明礼貌的语言是非常的重要。在请求别人时请使用类似的短语，和〝Could you〞和〝Please〞;并且总是记得以：〝Thank you〞个〝Goodbye〞 结束通话!

It’s very important to sound polite on the telephone. Use phrases like, ‘Could you’, and ‘Please’ when making requests. And always remember to finish a conversation with ‘Thank you’ and ‘Goodbye’!