抱怨信是商务英语中的一种文体，同学们在备考商务英语时可以提前了解清楚这种文体的写作格式，为考试做好充分准备。以下是抱怨信商务英语作文模板，供同学们阅读学习!
抱怨信商务英语作文模板
Dear Mr J,
I am writing to express my deep concern at the standard of service given recently by your employees.
We have been working within you for the last five years and have always been happy with the politeness and efficiency of the receptionists and doormen you have supplied. However, in the last month we have received the following complaints from visitors ro our headquarters:
-doormen not opening the door (five complaints)
-being kept waiting in the reception area for over 15 minutes (three occasions)
-being sent to the wrong part of the building for an appointment (two occasions)
The receptionist if the first part of the company that visitors have contact with. Consequently, a bad experience can give them a very negative impression.
You will appreciate therefore, that we cannot allow the situation to continue. I would be grateful if you could replace the existing staff in the next seven days. We will monitor the new team closely and report back to you in a further two weeks. If you have any questions about the points I have raised, please do not hesitate to contact me.
I look forward to hearing from you.
Yours sincerely
P
抱怨信商务英语优秀作文模板
Dear Mr M,
We are writing to express our deep concern at the problem recently we’ve run into.
We have been dealing with you for the last five years without any problems and have always been happy with the quality of the products you sent us. However, in the last several months, we have received at least three wrong stocks:
-in April, we ordered 500 women’s middy blouses in gray, but we received blue ones.
-we then bought 200 silk shawls in June but ended up getting 200 silk scarves.
-a week ago, we found out that half of the women’s sweaters we ordered turned out to be for men.
This is indeed a serious problem, which has cost us at least 50,000 dollars. We have always believed in your service and the commodities you supplied. Therefore we hope that you will look into this problem as soon as possible, lest it would harm not only us, but also your company’s reputation and even our future cooperation. We would be grateful if you could fix it straightaway, and we would like to offer any help you may need. If you have any questions about the points I have raised, please do not hesitate to contact me.
I look forward to hearing from you.
Yours sincerely
K
抱怨信商务英语精选作文模板
Dear Mr. Stuart,
Our Purchase Order No.233
On 15 November we sent you our Purchase Order No.233 for one fax machine Model 789, which you delivered to us on 20 November. I’m afraid I have to complain about the performance of the machine and the attitude of your staff when I reported a defect in the machine.
On 24 November the machine failed to print in-coming messages clearly and two days later it did not print them at all. On 29 November it became clearer, but it was not transmitting our faxed. On the next day the machine broke down completely.
I telephoned your Service Department on 24th November to report the first defect and was told your service engineers were very busy, but one would visit us as soon as possible. When I telephoned again on 26th November, the staff member whom I spoke to claimed to know nothing about my previous call and said a service engineer would be sent as soon as possible. Yesterday, when I telephoned your office to report the further defect, I was told a service engineer would visit us immediately. We waited, but no one came. Therefore, I telephoned again today to report our problems, but I was told that your company accepted no responsibility for the goods after they had been delivered to a client and therefore there was nothing you could do about the problem. When I asked whom I was speaking to, he just hanged up.
I now wish to emphasize the tremendous trouble we have been put into by the defects of the machine and your company’s failure to do anything about them. Still more annoying is the attitude of your staff. We now require a full explanation from you and require you to send a service engineer to repair our machine immediately.
Yours sincerely,
